Fashion marketplace ASOS has announced it will begin charging some customers £3.95 to send back items, as part of a new returns policy. The policy is similar to one enacted by fellow click ...

Another weekend, another outpouring of outrage on social media. This time, the ire was reserved for online fashion brand Asos ...

But online retailer Asos is the latest of many to introduce a returns fee from Tuesday for frequent returners, blaming the level from some people as "unsustainable". Online shopping generates 4.8 ...

Like other online players, Asos had struggled with large volumes of returns in the past and had even threatened to block serial returners in 2019. However, its profit margin dipped slightly and it ...