In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

As wildfires continue to devastate parts of Los Angeles County, hundreds of thousands of residents are without power as ...

Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...

WTF?! Nobody likes an unexpectedly high expense, especially when it's an AT&T wireless bill that instead of being the usual $250 is a massive $6,223. That was the shocking amount a Redditor was ...

The Federal Communications Commission gave AT&T Inc. an early Christmas present: permission to replace old copper home-phone lines with a new wireless landline technology. The regulatory step is ...

Locating local internet providers AT&T has an existing sprawling mobile network and offers a traditional, 4G LTE fixed wireless internet option, but it held back on its 5G home internet service ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

We all hate outages. But AT&T wants to make up for them by paying customers if a service disruption occurs on its wireless or fiber networks. The carrier's new AT&T Guarantee pledges to ...