AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

AT&T will waive overage charges for prepaid and postpaid customers affected by the wildfires through February 6th. The ...

We all hate outages. But AT&T wants to make up for them by paying customers if a service disruption occurs on its wireless or fiber networks. The carrier's new AT&T Guarantee pledges to ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber ...

You can’t beat that! U.S. Mobile: Pre-pay $23 per line per month Prepaid wireless plans are a great option for light users, kids, and anyone else who won’t be consuming a lot of data on a ...

Telecom giant AT&T on Wednesday announced that it will offer bill credits to customers who are affected by network outages as part of an initiative to attract customers in the wake of the industry ...