AT&T knows telecoms don’t have the best reputation. New outage guarantee aims to fix that
AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...
After embarrassing blunder, AT&T promises bill credits for future outages
In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...
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AT&T's New Guarantee Promises to Compensate Users if There Are Outages
After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.
AT&T will credit you for a day’s service after some fiber or wireless outages
AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...
How AT&T, Verizon, and T-Mobile are responding to the LA wildfires
AT&T will waive overage charges for prepaid and postpaid customers affected by the wildfires through February 6th. The ...
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AT&T: We'll Pay You If an Outage Hits Your Wireless, Fiber Service
We all hate outages. But AT&T wants to make up for them by paying customers if a service disruption occurs on its wireless or fiber networks. The carrier's new AT&T Guarantee pledges to ...
AT&T to offer customers bill credits for network outages
AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber ...
Digital Trends12d
Best cell phone plan deals: T-Mobile, AT&T, Verizon, Mint Mobile and more
You can’t beat that! U.S. Mobile: Pre-pay $23 per line per month Prepaid wireless plans are a great option for light users, kids, and anyone else who won’t be consuming a lot of data on a ...