PCMag on MSN6d
AT&T: We'll Pay You If an Outage Hits Your Wireless, Fiber Service
The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...
After embarrassing blunder, AT&T promises bill credits for future outages
In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...
AT&T will credit you for a day’s service after some fiber or wireless outages
AT&T has announced a new “AT&T Guarantee” program promising better communication around outages and compensation that ...
CNET on MSN6d
AT&T's New Guarantee Promises to Compensate Users if There Are Outages
After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.
How AT&T, Verizon, and T-Mobile are responding to the LA wildfires
AT&T will waive overage charges for prepaid and postpaid customers affected by the wildfires through February 6th. The ...
AT&T Will Offer Bill Credits for Outages to 'Make It Right' With Customers
Under AT&T's latest initiative, AT&T Guarantee, fiber users who experience outages of 20 minutes or more, and wireless ...
Bloomberg L.P.22d
AT&T Can Substitute Wireless Home Phone for Copper, FCC Says
The Federal Communications Commission gave AT&T Inc. an early Christmas present: permission to replace old copper home-phone lines with a new wireless landline technology. The regulatory step is ...
ConsumerAffairs6d
AT&T launches service ‘Guarantee’ that includes credits for outages
AT&T; has unveiled what it calls the “AT&T; Guarantee,” a comprehensive promise to enhance customer experience across its ...
Droid Life4d
Latest US Wireless Carrier Report Shows T-Mobile Dominating Verizon, AT&T
Do industry reports on the state of the US wireless carrier situation matter much? Probably not to most of us. For many, ...