The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

AT&T has announced a new “AT&T Guarantee” program promising better communication around outages and compensation that ...

But if you look to smaller carriers, you can usually get more data while paying less for service ... highlight the best cell phone plans from Verizon, T-Mobile and AT&T if you prefer a more ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

AT&T says if the outage qualifies, customers will receive a bill credit equaling a full day of service, but the amount of ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At the time, AT&T said it was automatically issuing credits to affected ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...