The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...
AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...
In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...
AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...
After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.
AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...
Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...
U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...
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