The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At the time, AT&T said it was automatically issuing credits to affected ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

WTF?! Nobody likes an unexpectedly high expense, especially when it's an AT&T wireless bill that instead of being the usual $250 is a massive $6,223. That was the shocking amount a Redditor was ...

The Federal Communications Commission gave AT&T Inc. an early Christmas present: permission to replace old copper home-phone lines with a new wireless landline technology. The regulatory step is ...

Happy New Year! AT&T is starting 2025 by increasing the bills for some of its customers. According to Android Authority, AT&T ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.

We all hate outages. But AT&T wants to make up for them by paying customers if a service disruption occurs on its wireless or fiber networks. The carrier's new AT&T Guarantee pledges to ...