AT&T has announced a new “AT&T Guarantee” program promising better communication around outages and compensation that ...

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

AT&T Wireless is the cellular branch of AT&T services. The company offers a variety of plan options to suit every customer's needs. Choices include unlimited text, talk and data plans, shared data ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.

AT&T will waive overage charges for prepaid and postpaid customers affected by the wildfires through February 6th. The ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

Do industry reports on the state of the US wireless carrier situation matter much? Probably not to most of us. For many, ...