AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

Announced Wednesday, the new AT&T Guarantee promises customers that if they lose phone service for more than an hour or fiber ...

AT&T unveiled a new initiative to keep and attract subscribers by offering them bill credits for outages on its fibre and ...

Under AT&T's latest initiative, AT&T Guarantee, fiber users who experience outages of 20 minutes or more, and wireless ...