The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

Announced Wednesday, the new AT&T Guarantee promises customers that if they lose phone service for more than an hour or fiber ...

A new year is the perfect time to make sure you've got the best cell phone plan for your needs — and if you don't, it's time to consider your options for getting more data at a lower monthly cost.

AT&T says if the outage qualifies, customers will receive a bill credit equaling a full day of service, but the amount of ...

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.

AT&T is another contender for the best unlimited ... was $230 T-Mobile is offering one of the best cell phone plan deals right now, with its Go5G unlimited bundles — part of T-Mobile’s 5G ...

We all hate outages. But AT&T wants to make up for them by paying customers if a service disruption occurs on its wireless or fiber networks. The carrier's new AT&T Guarantee pledges to ...

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...