A new affordable broadband law in the Empire State has led to AT&T dropping its 5G home internet product entirely.
AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...
AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...
In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...
U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...
The Federal Communications Commission gave AT&T Inc. an early Christmas present: permission to replace old copper home-phone lines with a new wireless landline technology. The regulatory step is ...
AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.