A new affordable broadband law in the Empire State has led to AT&T dropping its 5G home internet product entirely.

Communications companies are stepping up to support communities impacted by the recent LA area wildfires with network ...

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

Announced Wednesday, the new AT&T Guarantee promises customers that if they lose phone service for more than an hour or fiber ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...