The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

AT&T will waive overage charges for prepaid and postpaid customers affected by the wildfires through February 6th. The ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...

Additionally, AT&T will work with small business customers to make things right by connecting them with technic ...

Happy New Year! AT&T is starting 2025 by increasing the bills for some of its customers. According to Android Authority, AT&T ...

Palistar Capital has confirmed it has combined its US wireless assets into one dedicated company. The alternative asset ...