AT&T to offer customers bill credits for network outages
AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.
After embarrassing blunder, AT&T promises bill credits for future outages
In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...
AT&T Will Offer Bill Credits for Outages to 'Make It Right' With Customers
Under AT&T's latest initiative, AT&T Guarantee, fiber users who experience outages of 20 minutes or more, and wireless ...