The phrases that irritate customers the most during these calls ... two hours on the phone attempting to sort out ...

Learn how to navigate customer service interactions with ease, using proven techniques that foster positive outcomes and build strong relationships.

CNBC Select reviews Amica's term and whole life insurance plans, which come with a free terminal illness rider.

Understand how learnings from your customer service team can connect to paid media strategies and why you should highlight customer benefits in your ads.

The company, which owns and maintains much of Britain's railways, has issued a new 134-page training manual outlining the ...

Creativity and branding can sometimes feel like a lost art. In a time when machine learning and AI have taken creative pursuits like writing and design off our plates, and ...

NEWPORT NEWS, Va., Feb. 12, 2025 (GLOBE NEWSWIRE) -- HII (NYSE: HII) will participate in Citi's Global Industrial Tech and Mobility Conference on Feb. 18. A conversation with HII President and CEO ...

It’s wise to compare car insurance quotes when your renewal notice ... collision repair claims service and the results of our customer service, pricing and claims satisfaction surveys.

Tech shows customers more humanity than its human staff It doesn't sleep, it doesn't eat, and it doesn't get sick of dealing ...

Looking for an exterminator in Fort Myers? Orkin Pest Control and Terminix are our top picks. Compare pest control services, reviews, costs and more.

The war of words has escalated into court action being threatened and the customer demanding a full £30,000 refund, plus 10% ...