MUMBAI: RBI Governor Shaktikanta Das has criticised private banks for mishandling customer grievances, flagging a concerning trend of misclassifying c.

"It is disheartening to see the nature of some of the complaints and the observations in our inspection reports," Das said. "There are instances where complaints are misclassified as customer queries.

The RBI's cloud platform will collaborate with Indian IT firms, creating competition for global giants like Amazon Web ...

This development will place the RBI in direct competition with other service providers like Microsoft Azure, Amazon Web ...

RBI Governor Shaktikanta Das has called for enhanced governance frameworks among bank boards to address unethical practices ...

If granted an extension, Shaktikanta Das would become the longest-serving head of India's central bank since Sir Benegal Rama ...

RBI Governor Shaktikanta Das also stated that incentives for bank employees should be properly designed so that they are not ...

Governor Shaktikanta Das, a Reuters report said on Monday. According to the report, three sources told the agency that the ...

The central bank’s monetary policy committee has held interest rates unchanged since February 2023, and sticky food inflation ...

Reserve Bank Governor Shaktikanta Das voiced concerns over banks miscategorizing customer complaints as "queries" and urged ...

Reserve Bank Governor Shaktikanta Das on Monday expressed concerns over instances wherein banks misclassify complaints as ...

The Indian government is expected to extend the term of Reserve Bank of India (RBI) Governor Shaktikanta Das for a second ...