NatWest Group has revamped its self-service banking channel as it seeks to implement next-generation self-service capabilities throughout its software and customer-facing technology ...

The proposed changes include extending the time companies have to respond to customer complaints and limiting appeals against ombudsman decisions ...

Financial technology company Revolut has reached 50 million customers globally and secured a UK trading licence from the ...

Mercedes-Benz Insurance Services UK is implementing a new digital platform for its car insurance subscribers. Mercedes-Benz ...

The UK government has published its National Payments Vision (NPV), a strategic plan that aims to boost the UK payments ...

Lloyds Banking Group has drawn criticism for its decision to end trade union recognition for thousands of its highest-paid ...

NatWest Group staff will no longer be able to use WhatsApp, Facebook Messenger or Skype on their corporate devices ...

Now in its twelfth year, the Payments Awards recognise and celebrate companies which have demonstrated excellence and ...

Mastercard is planning to phase out manual card and password entry in favour of smiles and fingerprints by the end of 2030 ...

The tool combines bureau insights with real-time transaction data which is accessed through Open Banking, as well as ...

The Financial Conduct Authority (FCA) has fined Metro Bank £16.7 million for failing to properly monitor billions of pounds ...

Amundi, Europe's largest asset manager, has announced the acquisition of German technology company Aixigo for €149 million ...