The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers — losing service to ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

AT&T will waive overage charges for prepaid and postpaid customers affected by the wildfires through February 6th. The ...

Telecom and tech companies are helping Americans impacted by the LA wildfires stay connected, saving lives in the process.

U.S. telecom giant AT&T said on Wednesday it would offer bill credits for network outages as part of a new initiative to ...

The Federal Communications Commission gave AT&T Inc. an early Christmas present: permission to replace old copper home-phone lines with a new wireless landline technology. The regulatory step is ...

Locating local internet providers AT&T has an existing sprawling mobile network and offers a traditional, 4G LTE fixed wireless internet option, but it held back on its 5G home internet service ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...