How does AT&T's new credit system work for major service outages?
AT&T says if the outage qualifies, customers will receive a bill credit equaling a full day of service, but the amount of ...
AT&T Guarantee: AT&T to give credits to customers after service outages
AT&T made a “bold promise” to customers, telling them that the company plans to issue credits to consumers who lose phone ...
How AT&T, Verizon, and T-Mobile are responding to the LA wildfires
AT&T will waive overage charges for prepaid and postpaid customers affected by the wildfires through February 6th. The ...
Long after T-Mobile, Verizon and AT&T may finally get nationwide 5G stand-alone support this year
It's been a long time coming, but Verizon and AT&T are reportedly at the point where their 5G SA networks are almost ready ...
AT&T offers customers bill credits for network outages with new guarantee
Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...
AT&T to credit qualifying customers after service outages: Who is eligible?
AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...