The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.

The Federal Communications Commission gave AT&T Inc. an early Christmas present: permission to replace old copper home-phone lines with a new wireless landline technology. The regulatory step is ...

Top fixed wireless internet providers include Verizon, AT&T and T-Mobile. Many smaller wireless internet companies are available across the country, and the fixed wireless internet providers near ...

Do industry reports on the state of the US wireless carrier situation matter much? Probably not to most of us. For many, ...