AT&T says if the outage qualifies, customers will receive a bill credit equaling a full day of service, but the amount of ...

Verizon has "contained" impacts from the Salt Typhoon hack, allegedly perpetrated by a hacking group backed by the Chinese ...

AT&T made a “bold promise” to customers, telling them that the company plans to issue credits to consumers who lose phone ...

Verizon stock offers a 7% yield for income investors, with Q4 revenue projections driven by iPhone launch and strong cash ...

AT&T will waive overage charges for prepaid and postpaid customers affected by the wildfires through February 6th. The ...

AT&T Inc. T has reinforced its focus on the customer-centric business model by promising to pay bill credits for any network ...

Do industry reports on the state of the US wireless carrier situation matter much? Probably not to most of us. For many, ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T has announced its new AT&T Guarantee customer service initiative offering “an elevated experience focused on ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...