In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

AT&T: Customers of rival telecom companies, such as T-Mobile and Verizon, also faced service disruptions, sparking widespread ...

Nobody likes an unexpectedly high expense, especially when it's an AT&T wireless bill that instead ... Usual-Guava-8899 went to a corporate store in Dallas for help. It was discovered that when ...

Faster 5G speeds in many locations, especially in cities. Improved customer service in recent years, but experiences can still differ. Perks like free Netflix and discounted wireless home internet ...

AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, ...

AT&T released a new promise to customers Wednesday saying they would refund a customer’s cost of a day’s service if they lose service.

(WLNS)— A wireless company is selling phones ... “I wanted to bring something fun to the store,” said Bishop. “So I figured why not bring a bunch of animals.” Bishop says she introduced ...

An AT&T spokesperson shared with Inc. that its “workforce strategies are implemented based on business needs and varies by organization, location and other factors,” attesting that “[t]here ...

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

AT&T's wireless network is the largest in North America, according to the company's website, and its fiber internet serves more than 27.8 million total consumer and business locations.

To help residents and first responders during the SoCal wildfires, T-Mobile is deploying multiple internet and cellular ...