On a recent flight from Atlanta to Austin, Keisha McCotry got trapped in an AI maze. She was trying to reach her airline to ...

Several recent surveys suggest consumers are frustrated with the increasing use of AI in customer service — or, to put it differently, they’re trapped in an AI maze. The most common complaints include ...

Daily Memo: Frontier’s Premium Pivot Doesn’t Mean It’s Abandoned More Basic Products is published in Aviation Daily, an ...

Key executives from Frontier Airlines, JetBlue Airways and United Airlines all appeared at a Barclays conference in Miami.

Frontier fatigue.” That’s the term used by staff in state Rep. Clint Owlett’s office and refers to Frontier customers who are ...

A Navy veteran missed his flight after not being allowed to take his service dogs on a plane from Denver to Washington, D.C.

Despite being rebuffed by Spirit Airlines roughly three times in acquisition bids, its one-time suitor and still ...

Frontier Group Holdings Inc.’s CEO said he expects President Donald Trump’s antitrust enforcers to embrace airline deals ...

Frontier CEO Barry Biffle joins CNBC's 'Money Movers' to discuss the state of airlines. This NASA video shows everywhere that ...