Lloyds Bank has issued an alert concerning a deceptive text message that’s been circulating among customers. The established bank took action to inform and clarify the situation after customers conveyed their worries.

Lloyds Bank has warned about an important four-digit code that customers should look out for.

The high street bank has spoken out to clarify the text messages and shed light whether it is a scam or real message, after concerned customers reached out.

Britain's Lloyds Banking Group said on Monday that some of its customers were affected by an outage preventing them from making or receiving payments, after hundreds of customers reported problems with the service.

They said they had been a Platinum Credit Card customer since March 2024 and previously had a £2,500 limit. They fumed: "Used it, always paid on time. Today, you cut my limit to £75. My Experian score is excellent, yet you won’t even give me a reason."

It comes after many Barclays customers were affected by an outage that affected payments for nearly three days

Lloyds Bank and Halifax customers have become the latest to be hit by problems with their banking app after issues with Barclays over the weekend. Customers of both companies – which are both part of the Lloyds Banking Group – reported issues with their banking apps this morning,

Lloyds Bank and Halifax customers reported issues with payments on Monday morning, in the latest service issue to hit the sector.