NatWest Group has revamped its self-service banking channel as it seeks to implement next-generation self-service capabilities throughout its software and customer-facing technology ...

The proposed changes include extending the time companies have to respond to customer complaints and limiting appeals against ombudsman decisions ...

Financial technology company Revolut has reached 50 million customers globally and secured a UK trading licence from the ...

Mercedes-Benz Insurance Services UK is implementing a new digital platform for its car insurance subscribers. Mercedes-Benz ...

The UK government has published its National Payments Vision (NPV), a strategic plan that aims to boost the UK payments ...

Now in its twelfth year, the Payments Awards recognise and celebrate companies which have demonstrated excellence and ...

Mollie said that its entry into Italy marks a strategic move into the fourth-largest e-commerce market in Europe, addressing ...

PayPal has rolled out Money Pooling, a new feature that allows customers to make group purchases. The feature allows PayPal ...

Tandem bank has appointed Matt Dobson as chief financial officer. He takes on the role from Dave McCarthy, who joined Tandem for a two-year period. Dobson currently works as Tandem’s treasury director ...