As long as an item is still in its original condition and isn't marked 'Final Sale', we accept returns, subject to the rules below, which includes rules around Fair Use. None of these rules affect your statutory rights.

The return policy for orders sold and shipped by an ASOS Brand Partner is at the discretion of the brand. All items must be returned unworn/unused and in the same condition as when they were received in order for us to issue a full refund.

Visit ASOS customer service to find out how to return an item to ASOS US via the United States Postal Service.

Returns can take up to 14 working days (excluding weekends and public holidays) to arrive back to us. We’ll send you and email as soon as we’ve completed your return.

Jan 3, 2025 · For ASOS, their official return policy states that: All items must be returned in original condition with tags attached. Certain items like opened beauty products, underwear with broken hygiene seals, and pierced jewelry cannot be returned. ASOS processes refunds within 14 days of receiving returns. Regional policies vary slightly.

Mar 21, 2010 · Asos return policy Timing: 28 days . You can return unwanted merchandise within 28 days from when you received it. Asos does have an extended holiday returns policy. Orders placed between November 13, 2023 and December 18, 2023 can be returned through January 15, 2024 with a refund back to the original form of payment. Products you can’t ...

Nov 30, 2022 · To get your money back when you return something to ASOS, there are a few things to know. I dug through all the ASOS return policy details to make it easy!

May 27, 2022 · ASOS Return Policy states that customers have within 28 days of the item being delivered to them to return the item for a full refund. Once ASOS receives your return, a refund will be issued to your original payment method within 14 days.

If you received a returns note with your parcel, you’ll need to put it back with your return. If you need a new returns note, you can download it here. All returns are subject to our original condition and Fair Use policies – check out our Returns Policy.

Jul 29, 2024 · Asos’s return policy covers most items purchased online, providing a 28-day return window. Customers can return items either through Asos’s easy-to-use returns portal or by mailing them back. This section explores the general …